Return & Refund Policy ππ¦
At Wholesale Pallet Liquidators, we are committed to transparency and customer satisfaction. Please review our return and refund policy carefully before making a purchase.
π¦ Nature of Our Products
All pallets sold on our website consist of liquidation, overstock, and customer return items. Due to the nature of these goods:
- Products may vary in condition
- Some items may be untested, used, or missing original packaging
- Pallets may be sold as manifested or unmanifested
π By purchasing, you acknowledge and accept these conditions.
π« No Returns Policy
All sales are final. We do not accept returns or exchanges on pallet purchases due to the bulk and liquidation nature of the items.
π° Refund Eligibility
Refunds are only considered under the following circumstances:
- You received the wrong order
- Your order was not delivered due to our error
If any of these apply, you must contact us within 48 hours of delivery with proof (photos/videos and order details).
πΈ Damaged or Missing Items
We are not responsible for:
- Minor damages
- Missing items within pallets
- Variations from manifests
These are standard risks associated with liquidation purchases.
π Shipping Issues
If your shipment is delayed, lost, or arrives damaged externally:
- Report immediately to both the shipping carrier and our support team
- We will assist in resolving the issue where possible
π Contact Us
For any concerns or eligible refund requests, please reach out to our support team:
π§ Email: info@wholesalepalletliquidators.shop
π Phone: +1 857 219 6264
β οΈ Policy Agreement
By placing an order with Wholesale Pallet Liquidators, you agree to this Return & Refund Policy.